Your workshop runs on skill and reputation. It shouldn't be held together by WhatsApp messages, sticky notes, and gut feel. SparkShop gives independent automotive workshops a single, organised system — so nothing falls through the cracks.
You didn't get into this business to chase parts orders and answer "where's my car?" calls at 6pm. But here you are.
A customer messages on WhatsApp. Someone sees it. Someone doesn't reply. Two days later they've booked with your competitor — and you never knew they were interested.
You ordered the part. Or did you? Who ordered it? From which supplier? For which job? By the time you figure it out, the customer has been waiting three days longer than promised.
A deposit was taken. By whom? How much? Is it on the invoice? Nobody knows. Every month there's a reckoning, and it's never pleasant.
Your customers don't feel informed. They feel ignored. Every time they call for an update, it costs you credibility — and the next referral they were about to send your way.
The car sits in the bay. The part hasn't arrived. Nothing's getting done and you can't take another job. Dead time costs money — every single day.
I spend the first two hours of every morning just trying to figure out where everything stands. By the time I actually get to work, half the day is gone.
SparkShop is purpose-built for independent automotive workshops. Not adapted from a generic CRM, not duct-taped together from spreadsheets. Built from the ground up, the way a workshop actually works.
Create and manage job cards from first enquiry to final invoice. Track status, technician assignment, mileage, customer concern, diagnosis, and work performed — all in one place.
Ten carefully defined statuses model the real flow of workshop life — from Enquiry through Awaiting Parts, In Progress, Vehicle Released, all the way to Invoiced. Controlled transitions prevent mistakes.
Link parts to job cards before the vehicle arrives. Track status per part: required, ordered, received, allocated. Know exactly what's on order, from who, and for which job.
See your whole workshop at a glance. Open job cards, vehicles in shop, parts on order, upcoming promised dates, and outstanding invoices — all live, all in one view.
Generate professional invoices directly from job cards. Labour lines, parts lines, VAT at 15%, deposit deductions — all calculated automatically and exportable as PDF.
Advisors, technicians, and parts managers get notified about what matters to them. Job card assigned, status changed, promised date approaching — the right person knows at the right time.
Advisors, technicians, parts managers, and admins each see exactly what they need — and nothing they don't. Built-in permission management with no complex configuration required.
Attach photos and documents to any job card. Capture intake damage, tyre sizes from customer WhatsApps, supplier quotes — automatically compressed and stored securely.
Find any customer, vehicle, or job card in milliseconds. Search by name, phone, registration, VIN, or job number — partial matches included. No filter menus required.
A customer calls, walks in, or messages. Open a job card in 30 seconds. Link their vehicle, capture the concern, and assign a technician. Nothing leaves your head unrecorded.
If parts are needed, order them before the vehicle arrives. Link every part to the job card with supplier, order reference, and expected arrival. No more ordering from memory.
When the vehicle is in and work begins, the job card moves through controlled statuses. Technicians know exactly what's needed. Advisors can see progress in real time.
Generate a professional PDF invoice from the job card with one click. Every service, every part, every hour — accounted for. No invoice left behind. No revenue left on the table.
SparkShop models the way workshops actually operate — including parts-pending staging, vehicle release and recall, and parts-only sales.
Don't call the customer to bring the car in until the parts are ready. Avoid wasted bays and frustrated customers.
Release the vehicle while waiting on a delayed part. Create a linked child job card. Call the customer back when you're ready.
A customer who just wants parts is a first-class job card, not an awkward edge case. Track it, invoice it, close it.
Stop starting your morning by piecing together what happened yesterday. SparkShop shows you exactly where every job stands — the moment you open it.
Every enquiry becomes a job card. Every job card is tracked. Nothing sits in someone's WhatsApp inbox, waiting to be actioned and quietly forgotten.
When your team knows the status of every job, they can give customers a real answer. Not "let me find out" — an actual answer. Trust is built one accurate update at a time.
Every part accounted for. Every hour billed. Every deposit on the invoice. SparkShop closes the gap between the work you do and the money you actually collect.
Book a live demo and see how SparkShop fits your workshop. No pressure, no lengthy sales process — just a real look at the system working for a real workshop.